Effective Date: [01/01/2026]
This Refund & Cancellation Policy applies to services provided by Digissory LLC (“Company,” “we,” “our,” or “us”).
Due to the nature of digital marketing, consulting, and creative services, all payments made to Digissory LLC are non-refundable once services have commenced.
Digital services involve time, expertise, strategy development, and resource allocation that cannot be reversed.
All deposits are non-refundable.
Deposits secure project scheduling and resource allocation.
Work begins upon receipt of payment unless otherwise agreed in writing.
For services billed on a recurring basis:
A minimum commitment period (as stated in your agreement) applies.
Cancellation requires 30 days written notice.
Early termination does not waive financial obligations during the minimum commitment term.
For one-time projects:
Payments are non-refundable once work has started.
If a project is paused due to client delay exceeding 30 days, the Company may:
Close the project, or
Require a restart fee.
Advertising budgets paid to platforms (Google, Meta, etc.) are:
Controlled by the Client
Non-refundable once spent
Subject to the policies of the advertising platform
Digissory LLC is not responsible for refunded or disputed ad spend.
Clients agree not to initiate chargebacks without first contacting the Company to resolve concerns.
Unjustified chargebacks may be considered breach of contract and may result in recovery action.
Refund exceptions, if any, must be approved in writing by Digissory LLC management.
